52 Ways to use a Concierge

52 Ways to use a Concierge

By Katharine C. Giovanni, CCS

 

One of the questions I get asked by the media is what does a concierge do?  The quick answer is that a concierge will do anything as long as it’s legal, moral and ethical.

Everyone single one of us tries to squeeze 36 hours into a 24 hour day, and when you do that you inevitably don’t do it very well. You get stressed …

Which leads to tired …

Which leads to not eating healthy because you’re craving “comfort” food …

Which leads to sickness.

Not good!

A concierge is here to do the things that you have to, leaving you the time to do the things that you want to like spending more time with family and friends, putting more time in at the office, or relaxing with a good book!

That being said, below is a list of 52 ways you can use a concierge. Since the real list of what a concierge can do for you is endless, the list below is merely here to get you started.

  1. Obtaining tickets to concerts, special events and sporting events
  2. Transportation Services – train, plane or automobiles … concierge can get it!
  3. Travel and Vacation Planning
  4. Business Referral Service – need a landscaper or a plumber?
  5. Restaurant Recommendations and/or Reservations
  6. Pet services
  7. Internet Research – need research done and you don’t have the time to do it?
  8. Personalized shopping and delivery
  9. Running to the post office
  10. Dry cleaning pick-up and/or delivery
  11. Grocery shopping
  12. Running to the hardware store
  13. Senior care
  14. Modified house sitting – need someone to wait for the service technician while you’re at work?
  15. Picking up or returning a gift
  16. Meal Delivery
  17. Home Inventory – video the contents of your home and keep it in your safe deposit box
  18. Bill paying
  19. Auto Maintenance
  20. Home Organization
  21. Notary Services – many concierge area a traveling notary and can actually come to you.
  22. House Cleaning Services
  23. Courier/Delivery Services
  24. Delivering lunch to nurses and doctors at the hospital
  25. Delivering a Meal – breakfast, lunch or dinner
  26. Prescription Pick-up and delivery
  27. Repair and Service Calls
  28. Returning a library book or a video
  29. Sick Care – sick in bed? Call a concierge and they’ll do your errands, arrange for dinner to be delivered and can be on hand to help your family out
  30. New Mommy Services
  31. Meeting and Event Planning; private parties
  32. Personal Chef Services
  33. Single Parent Helper
  34. Employee Relocation Services
  35. Gift baskets and Flower Delivery
  36. Landscaping Services
  37. Special Day Reminder Service
  38. Charter a Private Jet, Yachts or Helicopter
  39. Hire a concierge to assist you at your event, wedding or conference – also called “event concierge” and “wedding concierge”
  40. Need Security?  They’ll hire a security company to assist you.
  41. Day Spa Services
  42. Fashion and/or Stylist Consultant
  43. Nanny Services
  44. Estate Planning
  45. Arrange for your Tee Time at the golf club
  46. Book your appointments for you
  47. Hire a Butler
  48. New to the area?  A concierge will give you a tour of the town
  49. Catering Services
  50. Get Away Weekends
  51. Office help
  52. Moving assistance – let your concierge unpack those boxes and put it all away!!  All you’ll need to unpack is your toothbrush.

 

iStock_000023096297XSmall-300x198

 

http://www.triangleconcierge.com/2010/09/52-ways-to-use-a-concierge/

 

 

Advertisements

Glen Ellen Getaway!

Glen Ellen has always been a mysterious area. Somewhere between Kenwood and Sonoma lies this treasure trove of vineyards and private estates.
I have the pleasure of managing an enchanted estate in this special place. Off the beaten path and unknown to visitors and locals alike, this is an escape. You won’t find this advertised on TripAdvisor or any other travel magazine. You have to be in the know.
This last weekend we had a couple celebrating their 40th birthday. Special friends and family got to take in the entire “Glen Ellen” Experience.

Here are some  highlights:

I’m sure you will love the Scenery… 

This slideshow requires JavaScript.

So you you like food?

This slideshow requires JavaScript.

Don’t forget the wine…

This slideshow requires JavaScript.

Curious how you can enjoy this estate? Give me a call, I’d love to fill you in on all the details. You can reach me at:

707.738.5205

Do checkout my website for a full list of services I offer at Concierge of The Valley

Hit me with your BottleRock!

Unless you have been asleep in a cave you have heard of the impending music festival coming to Napa next week. As many as 50,000 youthful fans will descend on the valley with abandon. Many wineries have embraced and even sponsored the coming throngs. 60 bands, 42 wineries and 36 restaurants will be serving it up. A-List comedians and other entertainers will also be in attendance. I’m wondering what all the Mother’s Day visitors will think? Cindy Pawlcyn will have food at the Napa Valley Fairgrounds where the bulk of the action will be held. I would love to see Jim Gaffigan, currently my favorite comic.

The Black Keys headline BottleRock
The Black Keys headline BottleRock, Napa

If you are a music lover you can get your fill for $329, a 3-day pass to heaven. Too rich for your Napa Style, try the 1-day pass for only $139. The festival starts on Wednesday, May 8th and goes till Sunday. Downtown Napa should be bustling with extra tourists in town. It might be the perfect time to get up valley and do some wine tasting for locals. I’m curious what the locals near the fairgrounds think? I’ve heard that most of Alta Heights got free tickets to compensate for traffic and noise. Napa hotels are booked solid and many homes are being rented via Air BnB. If you want to get out of town, you might think about renting your place out for the weekend. I can certainly help facilitate those needs.

The event is destined to be epic and bring a more youthful element to the Napa Valley. It has the makings of an annual event like Outside Lands in San Francisco. I’m really looking forward to it!

What are your thoughts? Love to hear your comments.

Checkout the BottleRock website for all the details…

Arts in April Napa Valley

Planning a Napa Valley getaway during the month of April will definitely not disappoint.  Arts in April is a celebration of the beautiful connection between wine and the arts , this program spans the entire month which will guarantee to satisfy any craving you might have for the various art exhibits and tastings planned that will allow you to experience a truly authentic dose of Napa Valley culture.

Now the diverse schedule of events is so wide ranging that you can’t possibly experience it all but I will share my top 5 with you.

bash_headlineApril 13, 2013

Taste a variety of wines from St. Helena Appellation wineries, sample food and wine pairings created by St. Helena restaurants, caterers and food purveyors as well as by student chef teams from the Culinary Institute of America, and vote on the best food and wine pairing.  Wineries and chefs collaborate to offer sips and savory bites from a variety of St. Helena restaurants, caterers as well as “rising star” students selected by the teaching staff of the Culinary Institute of America. Greystone Campus,   This will be a delightful treat for the palate and one where you will more than likely require a driver or taxi following the event and I can certainly help you there.

st-helena3~ ~ ~ ~ ~ ~ ~ ~ ~

Domaine Chandon featuring photographer Vi Bottaro
and partnering with Napa Valley Film Festival  ~ April 1-30

During the month of April, Domaine Chandon will host a variety of events including art receptions, art tours, specialty cocktail and artist lectures.  And for an extra special treat, from April 19-21, The Napa Valley Film Festival will provide visitors of Domaine Chandon the best of food, wine and films,  offering five favorite short film viewings including Table for One and Stakeout.  What better way to enjoy Napa at its best than to stop by one of the best places for bubbly and get a small glimpse into one of the newest events to Napa Valley that will be in November so feel free to plan to come back and enjoy the full film festival from Nov. 13-17, 2013.

Old vine from To Kalon vineyard
Old vine vineyard from To Kalon #2 by photographer Vi Bottaro

~ ~ ~ ~ ~ ~ ~ ~ ~

Cornerstone Cellars in Yountville will be featuring Artist Janet Ekholm

One of my favorite places in Yountville has to be Cornerstone Cellars and I guarantee you will find at least one wine you love there, if not the entire lineup.  During the month of April, there will also be amazing pieces of Janet Ekholm’s on display.  However, if you are visiting between April 18th through the 20th, the artist will be on hand to personally provide tours of her onsite gallery while guests enjoy complimentary tastings and live music.  Janet’s focus is on the human figure, especially the female body and how special it is to find someone who purposely highlights the inner strength and grace of women.  You will enjoy the stunning wines Cornerstone produces  and take advantage of the sale prices offered on the wines that feature her art on the labels, perhaps even have the artist sign the bottle while you are there. I guarantee, you won’t be disappointed when stopping by Cornerstone Cellars.  Say hi to Jeff, Craig or Michael.  Cheers!

Inside Cornerstone Tasting Room
Inside Cornerstone Tasting Room

~ ~ ~ ~ ~ ~ ~ ~ ~

Yountville Art, Sip & Savor April 20th

Now, while in Yountville to visit Cornerstone and Domaine Chandon, why not combine your visit with the Yountville Art Sip & Savor. This will feature an array of tasting stations adjacent to some of the most popular public art installations.  Each tasting station will feature a Yountville Appellation Winery paired with a sweet or savory treat from the local restaurants in town.  Now the route is very walk able while in town but there will be a trolley running from Domaine Chandon through town and to the Yountville Park.  The best part is this event is practically free, donations may be requested of merely $10.00. So what better opportunity to try out local food and wine while enjoying the quaint town of Yountville!  Hope you can visit soon!

Arts, Sip & Savor
Arts, Sip & Savor

Live Taping of “Wine Booty” with Judd and The Pirate
Judd’s Hill Winery ~ April 26

Judd's Hill Pirates

Judd’s Hill Winery founder Art Finkelstein isn’t just a talented winemaker, he is also a talented painter.  So on exhibit between April 22-28, a collection of his paintings will display and all purchases of Judd’s Hill Founder’s Art Reserve Cabernet Sauvignon will be sold at a 15% discount.  To add excitement to this month of artistic displays, the winery will present a live taping of the winery’s popular web based video series “Wine Booty” from 5:30-8 p.m. at the winery.  Show up in black tie or nautical attired and walk the red carpet, enjoying an evening as part of the live audience, meet the creative cast and spend time with the Napa Valleys finest winemakers and artists.  An interesting menu of Hollywood Legendary Pink’s hot dogs will be flown in for enjoyment paired with the lovely wines produced by Judd’s Hill.  The ticket price to attend is only $25/each and proceeds benefit the Arts Council Napa Valley non-profit.

Cause for the Paws

PAWSPORT ticket
PAWSPORT ticket

Was great to experience the second annual PAWSPORT 2013 this last weekend. I love how the Napa Valley steps up to support worthy cause. Surprised to find how many wineries are dog-friendly. Twenty were participating from Friday March 22- Monday March 25. I thought about bringing my dog, but she’s a puppy and not quite ready for adventure. Of course if you need someone to watch your do while you visit the valley I can certainly arrange that.

Many wineries had special Dog treats for PAWSPORT pass holders with the proceeds from tickets sales going to the Napa Humane Society.

Clos du Val Vineyards
Clos du Val Vineyards
Clos Du Val 2010 Ariadne Sem/SB blend
2010 Ariadne Sem/SB blend

Our first stop was at Clos Du Val Estate winery. I have driven by many times but never visited. Nestled in the Stags Leap District on Silverado Trail, they have deep valley roots. A beautiful property with outside picnic tables to take in vineyard views with friends and furry one’s. Started in 1972 they have deep heritage with vineyards in the Languedoc region of France. A sparkling winery in South East Australia.

My Favorite wine was the Ariadne 2010 Semillon/Sauvignon Blanc blend, graced by the 3 Graces (Mischievous daughters of Zeus). Highly recommend you pickup a bottle of this rare Napa Valley blend. They also had great reds including the 2010 Primitivo.

Bubbles & Menu

We needed to pace ourselves and we decided our next stop was going to be Mumm Napa.
Nothing like enjoying Bubbles on a sunny patio, pooch at your side, although our pubby was home.

Every visit to the valley should include a sparkling wine stop. Everyday here is a celebration and they pair with almost any food.

Mumm 2005 Devaux Ranch Sparkling
2005 Devaux Ranch Sparkling

We had so many great choices on their menu.  I was blown away by the 2005 Devaux Ranch. (a vintage rarity that isn’t available anywhere else) A blend of Pinot Noir, Chardonnay, Pinot Meunneir and Pinot Gris. You won’t find in stores so you have to visit. Highly recommend you invest in good Bubbles for your next event or party in Napa Valley.

I can help you plan that and take care of all the sparkling details.

We decided to head back to Yountville and not try and hit more up-valley wineries.

It doesn’t take much to go over your limit at 2 wineries. If you find yourself wanting to hit more than two  in a day I highly recommend you get a limo or driver service. I have some of the best drivers that will take good care of you and provide the best tours.

Cornerstone Cellars always provides first rate experience. Well educated staff and amazing cheese plates are a treat. Our favorite was the 2010 Sauvignon Blanc.

Hill Family Estate & Cornerstone Cellars
Hill Family Estate & Cornerstone Cellars in Yountville

Although across the street Hill Family Estate provides a very casual experience. We sat on a leather couch and enjoyed potato chips and wine. It used to be an antique store until a few years ago. A reverence for music with guitars and memorabilia were elegantly presented for guests to enjoy. I have always enjoyed their Merlot and the 2010 didn’t disappoint. The staff was gracious enough to give us a special doggy bag even though puppy was home. Awesome experience that rounded out a wonderful day, SuPAWorting a Furry Cause.

Hiring a Wedding Concierge

ImageNeed a little extra help for the big weekend? Prefer to save budget on a wedding planner? Planning a destination wedding? Using a Wedding Concierge will be your best bet.

Imagine the following real weddings:

A) Kelly and Frank were excited about bringing their Los Angeles and New York friends to their Napa Valley wedding, collecting a diverse group of people together. However, planning to entertain and serve the needs of all involved might present a challenge to even the most organized couple. Bring on the Wedding Concierge to plan local events in Napa, assist in finding photographer, cake and catering vendors, and on the weekend, field guests’ questions, requests and run errands.

B) Jess’s family is based in Minneapolis, but family members are now scattered all across the country. In bringing everyone back, rather than relying on a gossipy family member or a hotel concierge who might not know the wedding agenda, the Wedding Concierge is the go-to contact for information and assistance for the big weekend, allowing the bridal party to enjoy their guests.

C) A wedding day is filled with little things gone wrong: the groomsman has a hangover and is in need of a fast-food meal; the bouquet is too big and needs to be run back to the florists’ for adjustment; there was no money in the budget to hire a bus to take guests home after the reception, but the concierge organizes designated drivers; the Bride and Groom forgot to order Champagne for their getaway ride. The Bridal Concierge is on-call to keep the event and party rolling.

A Wedding Concierge sweeps up the loose ends of a wedding that a planner might not. The concierge might be dedicated for the entire weekend at a destination wedding to the wedding party, acting as a hotel concierge might, responding to requests for products, services and dining and entertainment. On the day of, the Wedding Concierge is the errand runner, keeping the members of the party from running off so that all involved can relax and enjoy their time together.

Tips for Hiring a Wedding Concierge

First, outline your needs and budget before you call a Wedding Concierge. In many cases, the concierge will be flexible with fees when booked for an entire weekend. For an entire wedding, you might count on a fee-per-booking basis. Each concierge will know what makes sense for their business.

Count on meeting your concierge in person before starting booking. If you and your concierge don’t see eye-to-eye on budget or service level, you will need to know ASAP.

Concierges want you to call, email or text; the more the better! That is what makes a concierge so useful: they are on staff to meet your and your bridal party’s needs! I know for me, there is nothing more satisfying than providing top-notch, responsive service.

Good luck with wedding planning and the big day! When in Wine Country, remember to call Concierge of the Valley first!

Black Swan Lake Wedding

Wine Country Weddings: Location Ideas

Black Swan Lake Wedding
Black Swan Lake in Calistoga is an exclusive, gorgeous private venue.

Destination weddings planned in Napa and Sonoma offer guests a dynamic mini-break from the ordinary.

Wedding location options vary from spruced up barns and shabby chic country houses to luxurious estate manors with hillside vineyard views to warm and inviting lush gardens. Some of the most modern architecture graces the Napa and Sonoma valleys and is accessible for weddings, as in the case of the Summerhill home, in Sonoma and the Gordon Huether gallery in Napa.

And don’t forget the four-star, full-service hotels. Auberge du Soleil, Meadowood and Silverado resorts all have extensive experience in pulling off fantastic, memorable wedding celebrations, not to mention a first-class stay for your guests. Beaulieu Gardens in Rutherford is also one of Napa Valley’s primiere wedding venues. These tried-and-true wedding venues almost seem old school; today, many brides are taking the time to creatively approach one of the more unique locations, putting their wedding signature or theme in the forefront.

Black Swan Lake is a private wedding location with elaborate grounds and a fully-equipped venue. Weddings I have assisted with here are stunning; but don’t take my word for it. Take a look at the accolades from the many blog posts and photos of the Black Swan Lake venue posted all over the Internet.

As well, Calistoga Ranch in northern Napa Valley is set apart, and perfect for catering to creative tastes and smaller weddings.

Wedding Celebration Table
Dream it up for your Wedding and the Concierge will be your personal assistant in Napa or Sonoma.

Whatever your wedding needs: assistance with finding a locale, a photographer, local vendors of any kind, help for the wedding party on the Big Day, let the Concierge be your go-to phone call or text!