52 Ways to use a Concierge

52 Ways to use a Concierge

By Katharine C. Giovanni, CCS

 

One of the questions I get asked by the media is what does a concierge do?  The quick answer is that a concierge will do anything as long as it’s legal, moral and ethical.

Everyone single one of us tries to squeeze 36 hours into a 24 hour day, and when you do that you inevitably don’t do it very well. You get stressed …

Which leads to tired …

Which leads to not eating healthy because you’re craving “comfort” food …

Which leads to sickness.

Not good!

A concierge is here to do the things that you have to, leaving you the time to do the things that you want to like spending more time with family and friends, putting more time in at the office, or relaxing with a good book!

That being said, below is a list of 52 ways you can use a concierge. Since the real list of what a concierge can do for you is endless, the list below is merely here to get you started.

  1. Obtaining tickets to concerts, special events and sporting events
  2. Transportation Services – train, plane or automobiles … concierge can get it!
  3. Travel and Vacation Planning
  4. Business Referral Service – need a landscaper or a plumber?
  5. Restaurant Recommendations and/or Reservations
  6. Pet services
  7. Internet Research – need research done and you don’t have the time to do it?
  8. Personalized shopping and delivery
  9. Running to the post office
  10. Dry cleaning pick-up and/or delivery
  11. Grocery shopping
  12. Running to the hardware store
  13. Senior care
  14. Modified house sitting – need someone to wait for the service technician while you’re at work?
  15. Picking up or returning a gift
  16. Meal Delivery
  17. Home Inventory – video the contents of your home and keep it in your safe deposit box
  18. Bill paying
  19. Auto Maintenance
  20. Home Organization
  21. Notary Services – many concierge area a traveling notary and can actually come to you.
  22. House Cleaning Services
  23. Courier/Delivery Services
  24. Delivering lunch to nurses and doctors at the hospital
  25. Delivering a Meal – breakfast, lunch or dinner
  26. Prescription Pick-up and delivery
  27. Repair and Service Calls
  28. Returning a library book or a video
  29. Sick Care – sick in bed? Call a concierge and they’ll do your errands, arrange for dinner to be delivered and can be on hand to help your family out
  30. New Mommy Services
  31. Meeting and Event Planning; private parties
  32. Personal Chef Services
  33. Single Parent Helper
  34. Employee Relocation Services
  35. Gift baskets and Flower Delivery
  36. Landscaping Services
  37. Special Day Reminder Service
  38. Charter a Private Jet, Yachts or Helicopter
  39. Hire a concierge to assist you at your event, wedding or conference – also called “event concierge” and “wedding concierge”
  40. Need Security?  They’ll hire a security company to assist you.
  41. Day Spa Services
  42. Fashion and/or Stylist Consultant
  43. Nanny Services
  44. Estate Planning
  45. Arrange for your Tee Time at the golf club
  46. Book your appointments for you
  47. Hire a Butler
  48. New to the area?  A concierge will give you a tour of the town
  49. Catering Services
  50. Get Away Weekends
  51. Office help
  52. Moving assistance – let your concierge unpack those boxes and put it all away!!  All you’ll need to unpack is your toothbrush.

 

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http://www.triangleconcierge.com/2010/09/52-ways-to-use-a-concierge/

 

 

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Cause for the Paws

PAWSPORT ticket
PAWSPORT ticket

Was great to experience the second annual PAWSPORT 2013 this last weekend. I love how the Napa Valley steps up to support worthy cause. Surprised to find how many wineries are dog-friendly. Twenty were participating from Friday March 22- Monday March 25. I thought about bringing my dog, but she’s a puppy and not quite ready for adventure. Of course if you need someone to watch your do while you visit the valley I can certainly arrange that.

Many wineries had special Dog treats for PAWSPORT pass holders with the proceeds from tickets sales going to the Napa Humane Society.

Clos du Val Vineyards
Clos du Val Vineyards
Clos Du Val 2010 Ariadne Sem/SB blend
2010 Ariadne Sem/SB blend

Our first stop was at Clos Du Val Estate winery. I have driven by many times but never visited. Nestled in the Stags Leap District on Silverado Trail, they have deep valley roots. A beautiful property with outside picnic tables to take in vineyard views with friends and furry one’s. Started in 1972 they have deep heritage with vineyards in the Languedoc region of France. A sparkling winery in South East Australia.

My Favorite wine was the Ariadne 2010 Semillon/Sauvignon Blanc blend, graced by the 3 Graces (Mischievous daughters of Zeus). Highly recommend you pickup a bottle of this rare Napa Valley blend. They also had great reds including the 2010 Primitivo.

Bubbles & Menu

We needed to pace ourselves and we decided our next stop was going to be Mumm Napa.
Nothing like enjoying Bubbles on a sunny patio, pooch at your side, although our pubby was home.

Every visit to the valley should include a sparkling wine stop. Everyday here is a celebration and they pair with almost any food.

Mumm 2005 Devaux Ranch Sparkling
2005 Devaux Ranch Sparkling

We had so many great choices on their menu.  I was blown away by the 2005 Devaux Ranch. (a vintage rarity that isn’t available anywhere else) A blend of Pinot Noir, Chardonnay, Pinot Meunneir and Pinot Gris. You won’t find in stores so you have to visit. Highly recommend you invest in good Bubbles for your next event or party in Napa Valley.

I can help you plan that and take care of all the sparkling details.

We decided to head back to Yountville and not try and hit more up-valley wineries.

It doesn’t take much to go over your limit at 2 wineries. If you find yourself wanting to hit more than two  in a day I highly recommend you get a limo or driver service. I have some of the best drivers that will take good care of you and provide the best tours.

Cornerstone Cellars always provides first rate experience. Well educated staff and amazing cheese plates are a treat. Our favorite was the 2010 Sauvignon Blanc.

Hill Family Estate & Cornerstone Cellars
Hill Family Estate & Cornerstone Cellars in Yountville

Although across the street Hill Family Estate provides a very casual experience. We sat on a leather couch and enjoyed potato chips and wine. It used to be an antique store until a few years ago. A reverence for music with guitars and memorabilia were elegantly presented for guests to enjoy. I have always enjoyed their Merlot and the 2010 didn’t disappoint. The staff was gracious enough to give us a special doggy bag even though puppy was home. Awesome experience that rounded out a wonderful day, SuPAWorting a Furry Cause.

Call the Concierge: 707.738.5205

Even My Frugal Friends Use a Concierge

Call the Concierge: 707.738.5205
Friends have been calling me for help and advice since forever: 707.738.5205.

Recently, on a fully booked flight in which I was sandwiched between a girl and her mini-poodle at the window, and a six-foot-tall exec on the aisle (well, at least it was the Exit Row), I was asked by the executive about being an independent concierge. The exec said he was familiar with hotel concierges but was still curious, and asked, “So you get tickets to shows and book tours? But how do people know to call you? Doesn’t it get expensive?”

The answer is simple: my first clients were my friends, who called me because I always know what’s going on, what’s open, what’s not; who’s the best at what they do, and who’s right for the job. I’ve always known how to “make it happen,” so my work in hospitality naturally morphed into affordable personal concierge services. In a short time, I had a huge local client base I was hooking up with wide range of trade contacts.

About 70% of my clients are local, and call me for a wide range of services: designated drivers for parties or events, help with finding nannies and sitters, running errands for full-time working moms, booking pet sitters and house sitters, making travel arrangements for vacations, event planning and management, arranging housekeeping and landscaping services, and yes… finding tickets to some of Napa and Sonoma’s best events. I don’t charge exorbitant fees just because I know what’s going on; I simply make it worthwhile to call me to put it all together for you. With client satisfaction comes repeat bookings and my concierge services are diverse and flourishing.

The exec, based out of Houston, is now calling me to help book his Wine Country vacation home, a few Napa and one Sonoma wine tour, personal chef services so they don’t have to cook every meal, and even in-home spa services. He tells me the entire booking is about the same as a hotel, but is providing much more privacy and peace-and-quiet (the reason for the vacation!), and leaving the details to me also provides him with assurance that it’ll be all set on arrival.

I look forward to making a booking for you, whether a one-time event or repeat/subscription services. Just leave the details to me!

Peace,
The Concierge

PAWS: The Concierge for Your Pet

Pet Care includes off-leash dog walking for working families.
A full menu of pet services is available, including off-leash dog walking for residents and visitors of Napa and Sonoma alike

Pet Care Made Easy in Wine Country

Have you ever been to the pet store and realized, oh shoot, they’ve got the adoption fair on, and I’m going to have to go check out the cuddly kittens?! So the other day, I began a conversation with a woman who was smitten with a darling puppy dog, and the puppy also seemed to be smitten with her and her kids. She was telling them it was too bad, they couldn’t take the dog home because the holidays were coming and they wouldn’t be able to leave the puppy while they vacationed in Tahoe.

“Kennels don’t take puppies until they’ve had certain shots,” she said and the kids about had a fit. “We can’t take him with us!”

Now, there may have been other reasons to say no to the adorable Chihuahua mix, but I said to her, “You know, I could easily book you a petsitter.”  We talked, and she did book us for dogsitting and now mommy’s happy, kids are happy, and “Buddy Scout” (they couldn’t decide) has a happy home.

PAWS is Concierge of the Valley’s extensive pet care service that has been successfully helping our furry (or scaly?!) residents in both Napa Valley and Sonoma Valley. We provide in-home pet care for visitors hoping for a day or two of coverage for a pooch, for families working long hours, providing live-in vacation pet care, which also takes care of housesitting, periodic pet-sitting check-ins and pet playdates.

Dog walking can be the simplest of tasks, on-leash, or if a larger dog requires an off-leash run, we’re on the job. Cat sitting can be a stop-by affair, or include play time. Medication needs will be competently handled, leaving no worries for owners. If you and pooch are staying at one of Wine Country’s pet-friendly hotels, we’re familiar with your needs and are at your service.

Our pet sitters are reliable and trustworthy, and are guaranteed by Concierge of the Valley. Whenever in doubt, call Concierge of the Valley to discuss a variety of petsitting options.  The sooner you call, the sooner it’s covered!