Delightful Del Dotto

Having been a life-long resident in Napa Valley, I have been spoiled by all my experiences in wine-country. There are countless wineries that have sprouted up and down the Silverado Trail and along Highway 29. I tend not to visit new wineries until they have been established several years, as I’ve learned that it takes them a while to “Get their groove on”.

Del Dotto Vineyards is no “new kid on the block”. They’ve been in Napa for almost 30 years, and now in 2 locations. Back in late November I got a special invitation to experience their new Wine Paired tasting at their oldest winery, inside the caves. They did not disappoint!

My hosts were so gracious. The food was prepared by Del Dotto Executive Chef Joshua Schwartz and every course was more stupendous than the last. This is a new tasting experience that isn’t offered daily, but by appointment only.

They started me off with their very own Brut Bubbles from Sonoma Coast paired with smoked sturgeon, Delicious!!! Next up was, a seafood favorite, Maine Lobster on a toasted brioche, was perfect with their Chardonnay. I was tentative on course number three as Foise Gras has always been hit or miss for me, but the black truffle jus and yams balanced everything, including the fabulous Pinot!! The final savory dish was out of this world, Wagyu beef slider pimped with some fine Cabernet from the Villa Del Lago vineyard.

Well no trip to Del Dotto Vineyards is complete without trying their Dolores Red dessert wine. Chef paired this with his bacon butternut chocolate pumpkin seed cake that was to die for. After this experience I needed a serious nap to recover from my food and wine comatose. Seriously, this is one of the best experiences I’ve ever had, and I’ve taken in so many.

The cost was only $95 for this five-course wine paired experience.  If you are foodie, you need to book this next time you are in the valley. Be sure to call me and I will get you hooked up for transportation so you can relax and enjoy your whole day.

That’s all for now, Crystal Rose, Concierge of The Valley signing off.


Napa County Wine Tours!!

Napa County Wine Tours!!


When people say Napa County, the first thing that comes to mind is wine! When coming to Napa County, a wine tour must be on the to do list! Let’s be honest, not going on a wine tour in Napa County, is like not going to see the Golden Gate bridge on a trip to San Francisco; it just doesn’t happen. Napa County ‘s winding roads, beautiful sceneries, amazing weather, and endless wineries, make this one of the best places in the world for a wine tour.

There are so many wineries out there, how does one decipher which ones to go to? The answer to this question is simple, an experienced concierge service. Wine tours are supposed to be relaxing, tasteful, and elegant; a time when you let your mind rest and simply enjoy the finer things in life, not a time to pull out a cellphone and constantly try and locate best wineries near me. Let a concierge service handle everything for you so that the trip is as stress free and relaxing as possible. Concierge of The Valley is your concierge service; they were voted Napa’s best business for 2014. Their white glove service goes above and beyond to satisfy every customer. They arrange the driving, the tours, the food, and they do so with the guarantee of satisfaction. When setting up a wine tour it is hard to imagine not having the luxury of this company at your side.

Napa Valley and its wineries are simply amazing! The tours are unforgettable so don’t wait any longer, book your wine tour today and see what Napa Valley has to offer. Also, check out and book your trip through the owner, Crystal-Rose. The summer is near so get this trip on the calendar and start counting down the days. Napa County rocks!

Napa Valley Wine Tours

Author: Paul Wilmott

Date: 3/23/2015

Concierge of the Valley Receives 2014 Best Businesses of Napa Award

Concierge of the Valley Receives 2014 Best Businesses of Napa Award


Napa Award Program Honors the Achievement

Napa, January 15, 2015 — Concierge of the Valley has been selected for the 2014 Best Businesses of Napa Award in the Personal Assistants category by the Best Businesses of Napa Award Program.

Each year, the Best Businesses of Napa Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Napa area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2014 Best Businesses of Napa Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Best Businesses of Napa Award Program and data provided by third parties.

About the Best Businesses of Napa Award Program

The Best Businesses of Napa Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Napa area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Best Businesses of Napa Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

SOURCE: Best Businesses of Napa Award Program



52 Ways to use a Concierge

52 Ways to use a Concierge

By Katharine C. Giovanni, CCS


One of the questions I get asked by the media is what does a concierge do?  The quick answer is that a concierge will do anything as long as it’s legal, moral and ethical.

Everyone single one of us tries to squeeze 36 hours into a 24 hour day, and when you do that you inevitably don’t do it very well. You get stressed …

Which leads to tired …

Which leads to not eating healthy because you’re craving “comfort” food …

Which leads to sickness.

Not good!

A concierge is here to do the things that you have to, leaving you the time to do the things that you want to like spending more time with family and friends, putting more time in at the office, or relaxing with a good book!

That being said, below is a list of 52 ways you can use a concierge. Since the real list of what a concierge can do for you is endless, the list below is merely here to get you started.

  1. Obtaining tickets to concerts, special events and sporting events
  2. Transportation Services – train, plane or automobiles … concierge can get it!
  3. Travel and Vacation Planning
  4. Business Referral Service – need a landscaper or a plumber?
  5. Restaurant Recommendations and/or Reservations
  6. Pet services
  7. Internet Research – need research done and you don’t have the time to do it?
  8. Personalized shopping and delivery
  9. Running to the post office
  10. Dry cleaning pick-up and/or delivery
  11. Grocery shopping
  12. Running to the hardware store
  13. Senior care
  14. Modified house sitting – need someone to wait for the service technician while you’re at work?
  15. Picking up or returning a gift
  16. Meal Delivery
  17. Home Inventory – video the contents of your home and keep it in your safe deposit box
  18. Bill paying
  19. Auto Maintenance
  20. Home Organization
  21. Notary Services – many concierge area a traveling notary and can actually come to you.
  22. House Cleaning Services
  23. Courier/Delivery Services
  24. Delivering lunch to nurses and doctors at the hospital
  25. Delivering a Meal – breakfast, lunch or dinner
  26. Prescription Pick-up and delivery
  27. Repair and Service Calls
  28. Returning a library book or a video
  29. Sick Care – sick in bed? Call a concierge and they’ll do your errands, arrange for dinner to be delivered and can be on hand to help your family out
  30. New Mommy Services
  31. Meeting and Event Planning; private parties
  32. Personal Chef Services
  33. Single Parent Helper
  34. Employee Relocation Services
  35. Gift baskets and Flower Delivery
  36. Landscaping Services
  37. Special Day Reminder Service
  38. Charter a Private Jet, Yachts or Helicopter
  39. Hire a concierge to assist you at your event, wedding or conference – also called “event concierge” and “wedding concierge”
  40. Need Security?  They’ll hire a security company to assist you.
  41. Day Spa Services
  42. Fashion and/or Stylist Consultant
  43. Nanny Services
  44. Estate Planning
  45. Arrange for your Tee Time at the golf club
  46. Book your appointments for you
  47. Hire a Butler
  48. New to the area?  A concierge will give you a tour of the town
  49. Catering Services
  50. Get Away Weekends
  51. Office help
  52. Moving assistance – let your concierge unpack those boxes and put it all away!!  All you’ll need to unpack is your toothbrush.





No Taxi?! Try Napa Designated Drivers Service

Today, as posted on the front page of The Napa Valley Register, we are faced with one of Wine Country’s most frustrating growing pains. This time it’s the notable lack of on-call car services, and the sad state of customer service when it comes to cabs or taxis on-demand.

I was happy to take part in this article, and provide the feedback I’ve received from my clients here in Napa and Sonoma Valley.

Concierge of the Valley’s Designated Drivers program began in response to client needs. If you’re planning an outing, there’s no need to hire a limo, or depend on the whims of a grizzly cab driver and dispatcher. Call Concierge of the Valley.

Call Concierge of the Valley and we can arrange to get you where you need to go: wineries, tours, Girls’ Night Out (and home again), Date Nights, just dinners or call a few hours ahead to check availability for an on-demand pick-up. If you’re having a party — call and we’ll get your guests home safely and courteously.

You can count on Concierge of the Valley for first class, white glove service, with no hassle. Just convenience.

#BottleRock #PorchFest #GirlsNightOut #NapaCab #Napa #WineCountry #Chauffeur

Valentine Wine: Boutique Wineries Add Charm

A romantic trip to Napa Valley for wine tasting on the agenda? Let me guide you away from the crowds and into the smaller boutique wineries that make a Wine Country weekend special. Here are three Concierge of the Valley boutique winery recommendations for you to try this weekend, next weekend, and then of course, give me a call when you’re ready to come back again.

Elyse Winery – This year, 2012, is Elyse Winery’s 25th harvest. In addition to a lovely hospitality experience, you’ll get to try delicious and full flavored red wines: Cabernets, Zinfandels and Pinots. Located off Highway 29 near Yountville, Elyse will schedule a tasting by appointment only.

Napa Valley Boutique Winery Somerston Winery
Napa Valley Boutique Winery Somerston Winery

Chappellet Winery – This winery’s hillside setting provides the views that make a trip to Napa so memorable. In addition, their exquisite wines provide benchmark highlights for any wine tour. Chappellet is located in St. Helena (say “Hell-ee-nah”), and again, reservations are required here.

Somerston Winery — A visit to Somerston, also in St. Helena, will provide an all-terrain vineyard tour that will keep you holding hands. Again, fantastic wines provide plenty of conversation and excitement for visitors, whether the first time or the 12th. Reservations are required.

Remember to call me to arrange a tour over one day or a long weekend. We’ll book dining, events, recommend tasting rooms, drivers, even pet sitting so Buddy doesn’t have to miss out on the love. Happy Valentine’s Day!!



Interior of the SFJAZZ Center in Hayes Valley
Interior of the SFJAZZ Center in Hayes Valley


SFJAZZ Center: Let’s Book It!

Opening soon is the SFJAZZ Center — and though its address is on Franklin Street in San Francisco, it touts itself as part of the trendy Hayes Valley neighborhood. What most visitors don’t know is that this area is part and parcel of San Fran’s Civic Center, with the Opera House and Bill Graham Civic Auditorium  (on Grove St) and the illustrious (and delicious) #Jardiniere around the corner. I’ve got lots of ideas for drinking and dining before or after performances, which might include any kind of jazz, rock or classical concert, or even the San Francisco Ballet (at the Opera House) and a night in a very reasonable but lovely boutique hotel just off Union Square.

Pair that with a Saturday of some of the best luxe shopping around at Neiman Marcus, Tiffany, Hermes (and you name it!), and my friends, you have a classic San Francisco Getaway!

Hiring a Wedding Concierge

ImageNeed a little extra help for the big weekend? Prefer to save budget on a wedding planner? Planning a destination wedding? Using a Wedding Concierge will be your best bet.

Imagine the following real weddings:

A) Kelly and Frank were excited about bringing their Los Angeles and New York friends to their Napa Valley wedding, collecting a diverse group of people together. However, planning to entertain and serve the needs of all involved might present a challenge to even the most organized couple. Bring on the Wedding Concierge to plan local events in Napa, assist in finding photographer, cake and catering vendors, and on the weekend, field guests’ questions, requests and run errands.

B) Jess’s family is based in Minneapolis, but family members are now scattered all across the country. In bringing everyone back, rather than relying on a gossipy family member or a hotel concierge who might not know the wedding agenda, the Wedding Concierge is the go-to contact for information and assistance for the big weekend, allowing the bridal party to enjoy their guests.

C) A wedding day is filled with little things gone wrong: the groomsman has a hangover and is in need of a fast-food meal; the bouquet is too big and needs to be run back to the florists’ for adjustment; there was no money in the budget to hire a bus to take guests home after the reception, but the concierge organizes designated drivers; the Bride and Groom forgot to order Champagne for their getaway ride. The Bridal Concierge is on-call to keep the event and party rolling.

A Wedding Concierge sweeps up the loose ends of a wedding that a planner might not. The concierge might be dedicated for the entire weekend at a destination wedding to the wedding party, acting as a hotel concierge might, responding to requests for products, services and dining and entertainment. On the day of, the Wedding Concierge is the errand runner, keeping the members of the party from running off so that all involved can relax and enjoy their time together.

Tips for Hiring a Wedding Concierge

First, outline your needs and budget before you call a Wedding Concierge. In many cases, the concierge will be flexible with fees when booked for an entire weekend. For an entire wedding, you might count on a fee-per-booking basis. Each concierge will know what makes sense for their business.

Count on meeting your concierge in person before starting booking. If you and your concierge don’t see eye-to-eye on budget or service level, you will need to know ASAP.

Concierges want you to call, email or text; the more the better! That is what makes a concierge so useful: they are on staff to meet your and your bridal party’s needs! I know for me, there is nothing more satisfying than providing top-notch, responsive service.

Good luck with wedding planning and the big day! When in Wine Country, remember to call Concierge of the Valley first!

Child Care Help: Midwifes, Doulas, Nannies, Sitters. Oh My!

We’ve got solutions for families with kids of all ages.

Flaky babysitter bail again? Mom can’t make it to help out for the birth? Beyond frustrated with nanny interviews? Worse, after three weeks on the job, it’s clear that housekeeper can’t cook and the kids’ are again eating Little Caesar’s when you come home from work.

Did you know you can call me, and I can provide child care or housekeeping help in a heartbeat?

Finding child care and help with kids and home life is a call away. Whether it’s a helping hand around the house after coming home from the hospital, a regular date-night babysitter, to simple after school supervision and housekeeping, just give me a call and I’ll have an easy solution at hand.

Anticipating childbirth is anxious business, and I’m here to help. Often, families are provided with lists of recommended help, or worse, are left to search online for a suitable caretaker for themselves and their children. I’ve been through this with quite a few clients and friends, and have developed a thorough vetting process that can place the right person in your home, and your child in the right hands.

In some cases, families just need help with housekeeping: grocery shopping, or dinner prep — making sitting down together for conversation and a meal easy and rewarding, rather than stressful. What about cleaning help — daily, weekly, monthly, or just for an event? A quick call can arrange help for any budget.

Today’s moms face pressure from all over, from sending “the right” birth announcements on time, to entertaining family after bringing baby home, keeping big brother or sister happy, to getting back to work (and back in shape to get back to work!). Calling the Concierge can provide that extra hand with little or no further fret — so what are you waiting for??