52 Ways to use a Concierge

52 Ways to use a Concierge

By Katharine C. Giovanni, CCS


One of the questions I get asked by the media is what does a concierge do?  The quick answer is that a concierge will do anything as long as it’s legal, moral and ethical.

Everyone single one of us tries to squeeze 36 hours into a 24 hour day, and when you do that you inevitably don’t do it very well. You get stressed …

Which leads to tired …

Which leads to not eating healthy because you’re craving “comfort” food …

Which leads to sickness.

Not good!

A concierge is here to do the things that you have to, leaving you the time to do the things that you want to like spending more time with family and friends, putting more time in at the office, or relaxing with a good book!

That being said, below is a list of 52 ways you can use a concierge. Since the real list of what a concierge can do for you is endless, the list below is merely here to get you started.

  1. Obtaining tickets to concerts, special events and sporting events
  2. Transportation Services – train, plane or automobiles … concierge can get it!
  3. Travel and Vacation Planning
  4. Business Referral Service – need a landscaper or a plumber?
  5. Restaurant Recommendations and/or Reservations
  6. Pet services
  7. Internet Research – need research done and you don’t have the time to do it?
  8. Personalized shopping and delivery
  9. Running to the post office
  10. Dry cleaning pick-up and/or delivery
  11. Grocery shopping
  12. Running to the hardware store
  13. Senior care
  14. Modified house sitting – need someone to wait for the service technician while you’re at work?
  15. Picking up or returning a gift
  16. Meal Delivery
  17. Home Inventory – video the contents of your home and keep it in your safe deposit box
  18. Bill paying
  19. Auto Maintenance
  20. Home Organization
  21. Notary Services – many concierge area a traveling notary and can actually come to you.
  22. House Cleaning Services
  23. Courier/Delivery Services
  24. Delivering lunch to nurses and doctors at the hospital
  25. Delivering a Meal – breakfast, lunch or dinner
  26. Prescription Pick-up and delivery
  27. Repair and Service Calls
  28. Returning a library book or a video
  29. Sick Care – sick in bed? Call a concierge and they’ll do your errands, arrange for dinner to be delivered and can be on hand to help your family out
  30. New Mommy Services
  31. Meeting and Event Planning; private parties
  32. Personal Chef Services
  33. Single Parent Helper
  34. Employee Relocation Services
  35. Gift baskets and Flower Delivery
  36. Landscaping Services
  37. Special Day Reminder Service
  38. Charter a Private Jet, Yachts or Helicopter
  39. Hire a concierge to assist you at your event, wedding or conference – also called “event concierge” and “wedding concierge”
  40. Need Security?  They’ll hire a security company to assist you.
  41. Day Spa Services
  42. Fashion and/or Stylist Consultant
  43. Nanny Services
  44. Estate Planning
  45. Arrange for your Tee Time at the golf club
  46. Book your appointments for you
  47. Hire a Butler
  48. New to the area?  A concierge will give you a tour of the town
  49. Catering Services
  50. Get Away Weekends
  51. Office help
  52. Moving assistance – let your concierge unpack those boxes and put it all away!!  All you’ll need to unpack is your toothbrush.







Child Care Help: Midwifes, Doulas, Nannies, Sitters. Oh My!

We’ve got solutions for families with kids of all ages.

Flaky babysitter bail again? Mom can’t make it to help out for the birth? Beyond frustrated with nanny interviews? Worse, after three weeks on the job, it’s clear that housekeeper can’t cook and the kids’ are again eating Little Caesar’s when you come home from work.

Did you know you can call me, and I can provide child care or housekeeping help in a heartbeat?

Finding child care and help with kids and home life is a call away. Whether it’s a helping hand around the house after coming home from the hospital, a regular date-night babysitter, to simple after school supervision and housekeeping, just give me a call and I’ll have an easy solution at hand.

Anticipating childbirth is anxious business, and I’m here to help. Often, families are provided with lists of recommended help, or worse, are left to search online for a suitable caretaker for themselves and their children. I’ve been through this with quite a few clients and friends, and have developed a thorough vetting process that can place the right person in your home, and your child in the right hands.

In some cases, families just need help with housekeeping: grocery shopping, or dinner prep — making sitting down together for conversation and a meal easy and rewarding, rather than stressful. What about cleaning help — daily, weekly, monthly, or just for an event? A quick call can arrange help for any budget.

Today’s moms face pressure from all over, from sending “the right” birth announcements on time, to entertaining family after bringing baby home, keeping big brother or sister happy, to getting back to work (and back in shape to get back to work!). Calling the Concierge can provide that extra hand with little or no further fret — so what are you waiting for??

Delegate Your Holiday Shopping. Here’s How!

One call can get Holiday Shopping off your to-do list!
One call can get Holiday Shopping off your to-do list!

You want to shop local. You want to select unique gifts. You want your presents to be wrapped with care and flair. You also live in the real world, where online shopping and last-minute gift wrapping are the reality.

Time to call me, and get rid of the stress!

I have many clients, from executives, to corporate clients, to moms with too much on their plate, who call or email me to do their holiday shopping. Imagine handing over your list, including those items that need to be shipped in time. Maybe it’s just the small teacher’s gifts, maybe it’s the hard-to-find items that need to be sourced from eight small shops around the country. Doesn’t matter to me, I’ve got the time and talent to get that done for you, on time and within your budget.

When you think about the time you’ll save running from store to store, or staying up until 3 a.m. Christmas eve wrapping (rather than staying up until 3 a.m. laughing with your family and playing rounds of Hearts), the cost savings becomes clear.

  • Even if you don’t have your gift list finalized, the Concierge team can help with present ideas (found items, not just an idea that needs to be researched!)
  • Ask the Concierge for tactical assistance: wrapping, shipping and maybe even hand delivery of gifts, which adds a nice touch for corporate clients
  • Shipping quality local wines as gifts around the country is a snap with one call to the Concierge. Any Napa or Sonoma Valley wine is at your fingertips.
  • There is still time for Christmas Cards! Get the task done by handing over your Christmas Card list and the Concierge will handle personalizing or calligraphy or even card creation with your images or photo
  • Grocery shopping for the Holiday Event dinner: Christmas Eve Crab or Christmas Day roast with the highest quality meats from local shops delivered with all the fixings to your home!
  • Eliminate any further hassle during this busy Holiday Time by calling the Concierge for any task, big or small, and watch your Holiday To-Do list wither away, and your enjoyment of the Holiday Time exponentially increase!

With Warmest Winter Wishes,
The Concierge
707.738.5205  ♣  info@theconcierge.com

Newspaper: a green alternative to wrap!
I have ways of helping with any idea you have (or need to come up with!)
Entertaining and Wine Pairings

Choosing Wine for Holiday Events

Entertaining and Wine Pairings

Holiday Entertaining Is Easy with
the Right Inspiration

People often ask me how I find the right wine to order or serve for the various celebrations I arrange for clients all over Wine Country. Well… that’s what being a concierge is all about. I’m savvy to the latest popular flavor profiles, and I’m knowledgeable about vintages and terroirs thanks to my endless (and hardly grueling) research around Napa and Sonoma. And for wine recommendations and pairings, I rely on my expert Sommelier friends and insider wine media buzz (see links below, although some of this buzz is overheard at my favorite dining and drinking establishments). Then clients and I taste together, and matches are made, and cases of wine are purchased and delivered.

For Wine Country’s locals and vacationers, one of my favorite tasks is setting up a private wine tasting. We do this frequently for party hosts, guests staying at vacation homes and for corporate retreats. As the sommelier sets up, I make my mental notes, and after the event, I get the best feedback from my sommelier. It’s constant research!

I also stay on top of vintages, labels, favorites and pairings by surfing the blogs. There are some that tweet on Twitter, but they almost always link back to their wine blogs, so I just have my favorites bookmarked and check seasonally for updates. Plus, dining and entertaining articles provide me with a compass for setting up a client’s event or dinner party: I go back to some of these wine and food lists again and again, maybe updating the menu with a few recipes or wines I’ve found to enhance the experience.

I’ll let you in on my favorites:

  • For inspiring home decorating and party ideas: Elle Décor
  • For wine lists and lists and lists: K&L Wines Blog (see the SEARCH function — so great!)
  • More wine, The Terroirist: The Daily Wine Blog is also searchable, and getting tweets from the Terriorist also light me on to other wine enthusiasts’ commentary on what’s hot now.
  • For Event Shopping, Wine Accessories and Shipping Wine: Wine Enthusiast
  • For more ad hoc West (LEFT) Coast wine and travel advice: Off the Vine

    Holiday Table
    Inspiration for Holiday Entertaining can come from anywhere. This is a celebration table for a Diwali festival event.

Do share your favorite inspirational places, websites, people, bloggers… One can NEVER get enough wine advice. Happy Holidays, and Happy Entertaining!

Cheers from The Concierge

Holiday Entertaining and Event Planning: Ask the Concierge

Wine Pairings Make for a Fun Holiday Party Conversation Starter
Concierge of the Valley can arrange any style of catering service to keep you mingling rather than serving.

We find that Holiday Entertaining is at first daunting to some new clients, who contact us for help with a specific task, be it catering, or chauffeur or valet services, or decorating. Yet when you call the Concierge of the Valley, you’ll hear the open invitation — Are you sure I can’t cover more for you? Really, we’re here to free you up to enjoy your own party.

Shopping. Gifts for family, co-workers, friends, relatives or house guests. Groceries for the party, or just the family, to take the pressure off.

Party Decorating. With a classic hand, we are capable of preparing your vineyard, home or venue for guests from 5 to 1200 or more. Flowers, serviceware, decorations, uniforms — it’s all coordinated for you, in your style, within your budget. We find that corporate clients especially appreciate our capabilities for customizing the “look and feel” of their celebrations.

Wine Selection, Delivery and Service. If you’re in Napa or Sonoma, there’s a measure of sophistication that’s expected with the choice of wine served at parties, events and celebrations. We’ve got your palate covered: we can make suggestions, arrange a consultation with a sommelier, and conduct follow-through to get the order to you on-time and at the right temperature. You’re ready to go!

Catering. From cocktail hour, to hors d’oeuvres, to wine pairings, to five-course buffets or served plates, the Concierge of the Valley is ready with all manner of suggestions, or just happy to help coordinate all the pieces you’ve so carefully selected. We can also arrange for the perfect personal chef to come by once a week to prepare the weeks’ meals — to keep your diet on track, or to make sure you’re not living on paté, Cambozola and water crackers.

Clean-Up. Cheers it up until 4 a.m. with your best family and friends, because we’ll be by the next day at your convenience to put your place back into pre-party form. Perhaps one of our most popular holiday entertaining services!

Car and Valet Services. No need to arrange a limo to get you and your friends around. Our designated driver services can be on-call for an evening or a weekend. This is especially useful for those visiting vacation homes, and may not be familiar with all the roads and byways around Napa and Sonoma. One tip: CALL AHEAD!! Booking will be tight around Thanksgiving and the month of December.

Pet Sitting. Don’t jam the cat into the coat bedroom! We’re happy to arrange a pet sitter for a few hours, a hotel stay, or an overnighter durning the busy holiday season. Many book us to take care of their pets while allergy-prone relatives come to stay, alleviating any discomfort having the pet around might cause.

Happy planning! We can’t wait to hear from you.